MASTER
 

Upcoming Events

The Leadership Academy

Reporting and Analysis with Excel

Philadelphia, PA
This course is designed to help you utilize excel more efficiently. You will be introduced to organizing data, pivot tables, charts, and formulas like VLOOKUP. Participants are expected to have completed six hours of Excel... read more
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Past Events

Word for Administrative Professionals

Word for Administrative Professionals

Philadelphia, PA
This course explores advanced functionalities in Word. This fast paced course is for people who regularly work in Word to create documents and reports. The focus of this course is on using templates, inserting tables, charts, screenshots, table of contents, citations, and mail merge. As a prerequ...
Thu, Jul 25 2019 10:00 AM Wed, Aug 21 2019 4:00 PM

PowerPoint for Professionals

PowerPoint for Professionals

Philadelphia, PA
In this class you will learn the basic functions of PowerPoint. The course covers creating new presentations, drawing shapes, inserting images, custom animations and slide views. As a prerequisite, participants need to be familiar with basic PowerPoint and comfortable with Word. Individual attent...
Monday, August 19 2019 10:00 AM 12:00 PM

Excel 102

Excel 102

Philadelphia, PA
This course is for experienced users who may not regularly use formulas or charts and want to increase their efficiency. The course covers advanced data entry, creating and formatting effective spreadsheets, data extraction, working with large worksheets, and printing. As a prerequisite, particip...
Mon, Aug 6 2018 9:00 AM Mon, Aug 5 2019 12:00 PM

Excel 101

Excel 101

Philadelphia, PA
Microsoft Excel is a spreadsheet application. It has been a very widely applied spreadsheet for Windows, Mac, iOS, and Android platforms. This course is for first time users and people with limited computer experience. The course will include proper use of a computer mouse and keyboard, definitio...
Wed, Apr 24 2019 10:00 AM Mon, Jul 29 2019 12:00 PM

Management 101: Managing Conflict for Managers and Supervisors

Management 101: Managing Conflict for Managers and Supervisors

Philadelphia, PA
In this class you will learn how to handle challenging situations with professionalism and confidence. Discover strategies aimed toward managing conflict within your department. In addition this course will discover how to keep unmanaged conflicts, disagreements, and out-of-control emotions from ...
Tue, Feb 12 2019 1:00 PM Thu, May 23 2019 3:30 PM

Performance Evaluation Workshop

Performance Evaluation Workshop

Philadelphia, PA
Annual performance evaluations are essential to employee development. By accurately assessing an employee’s performance you will set clear goals and expectations for the upcoming year. This course will discuss the benefits and challenges of performance evaluations. You will discover what metrics ...
Wed, May 1 2019 10:00 AM Wed, May 22 2019 12:00 PM

Coaching Basics for Supervisors and Managers

Coaching Basics for Supervisors and Managers

Philadelphia, PA
This course is designed to help Supervisors and Managers become effective leaders, to get desired results out of employees. In this course you will learn how to create a positive work environment, teambuilding skills, and how to coach employees be the best that they can be. This two and a half ho...
Thu, Feb 28 2019 1:00 PM Mon, May 20 2019 12:30 PM

Cust Serv for Supervisors and Managers

Cust Serv for Supervisors and Managers

Philadelphia, PA
Strong customer service is the cornerstone of any organization. This class is an effective tool that will ensure managers and supervisors are aware of successful customer service practices. You will learn how to create, control, manage, and direct subordinates on how to foster excellent customer ...
Wed, Feb 13 2019 10:00 AM Wed, May 15 2019 3:30 PM

Leadership 104: Intermediate Public Speaking

Leadership 104: Intermediate Public Speaking

Philadelphia, PA
This course provides employees with the knowledge and abilities to enhance their presentation skills. In this class you will learn and acquire strategies to help you engage with your audience, build confidence, and to get your point across. Participants will be introduced to writing outlines and ...
Tuesday, May 14 2019 1:30 PM 3:30 PM

Leadership 102: Time Management

Leadership 102: Time Management

Philadelphia, PA
This course is designed for employees looking to improve their time more effectively and effectually to accomplish more throughout the workday. You will be introduced to simple techniques for tackling tasks and spend more time on what matters most. In this course you will learn how to set goals, ...
Fri, Feb 22 2019 10:30 AM Mon, May 13 2019 11:30 AM
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